Return to Crab: Deleting your account

Return to Crab, by Mudbrain Studios, makes an account for you the first time it goes online. Here's how to delete it, and what happens to your data.

In the game (quickest)

1. Open Return to Crab while you're online.
2. Tap Play, then online, then your crab's name.
3. Tap delete account, read what it says, and tap DELETE.

Your account is deleted from our server at once, and the game's save on your phone starts again. The next time the game opens, it starts as a new crab.

Without the game

Email privacy@mudbrainstudios.com with your crab's name (for example "Salty Hermit 27") and, if you have it, the account code shown on the game's delete card. We delete it within 30 days and reply when it's done. As accounts aren't linked to an email, we delete an account named without its code only once it hasn't been used for 30 days, so no one can delete someone else's.

What is deleted

Everything of your account: its ID, your crab's name, your pearls, the looks you own, your records, your places on the leaderboards and the feedback you sent.

What is kept, and for how long

Nothing of your account stays on our server. Our backups are replaced as new ones are made: your data is gone from all of them within 30 days. Our servers' own logs, overwritten as new entries come in, can name your account's ID (for example, that it was deleted). The game's error reports were never kept with your account, and go after 14 days. See the privacy policy for the rest.